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All orders are usually shipped out within 2 to 3 business days. We do not ship to P.O. boxes. All shipping costs are determined by the weight of the items purchased, the method of shipping chosen and the destination address. All orders eligible for Free Shipping will be shipped via UPS Ground. If you have any questions regarding shipping, please email us at: store@bethesdaskincare.com or call us at 1.800.915.9716. ***Please note: CANADA orders will be subject to GST and brokerage charges upon delivery.

out of stock / coming soon
While we do our best to keep all items on our website in stock, there may be instances when an item you would like to order may not be available. In this case, please click on 'notify me of updates to this product' located on the product description page, we will notify you by e-mail the expected ship date.

refund / return policy
We are so confident in our products that we offer an unconditional money back guarantee. If you are not completely satisfied with any of bethesdaskincare.com products, please notify us within 30 days of the date of purchase date for a full return and refund. Return Procedure: Request your return and refund via phone by calling us at 1.800.915.9716 or send an e-mail to store@bethesdaskincare.com.
Include your order number and a list of the item(s) you are returning. Upon receipt, we will then send you with the return address and all necessary information to complete your return and full refund.

credit card security
Bethesda Skincare uses industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions and to ensure that your personal information (especially your name, address and credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system. Look for the https:// in the address bar of your browser when you checkout - the 's' stands for 'secure'.

privacy policy
Bethesda Skincare respects your privacy and will never sell, loan, rent, trade or give away any personal information that you offer during your visit. Personal information provided is only to be used for the services requested, such as processing an order and shipping your package to your address.

If you have any questions about our Privacy Policy, or the content or practices of our website, contact Bethesda Skincare directly.
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